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Classifications

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  1. Classification Mapping

TMO TO SPRINT

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  1. TMO to Sprint - phone upgrade
  2. TMO to Sprint - new SIM required

TUCOWS REDESIGN

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  1. TUCOW
  2. create and analyze surveys, for free.

Daily Systems

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  1. Secure login | HR Wize
  2. ting.zendesk.com
  3. Ting Admin
  4. tucows.teleopticloud.com
  5. Citrix
  6. Talkdesk

Frequently used links

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  1. REFER A FRIEND
  2. TERMS OF SERVICE
  3. CDMA/GSM Differentiating IMEI, MEID, ESN, ICCID
  4. Tech Care Calls
  5. Unlock a Phone or Device - AT&T Device Unlock Portal
  6. 911 Master PSAP Registry

Ting internal stat pages

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  1. Scorebuddy | Login
  2. internal passsword reset
  3. Ting System Status
  4. Chat changes
  5. Graze
  6. Tucows Helpdesk

device user guides

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  1. How to turn off mobile data
  2. alcatel-go-flip-user-guide.pdf

Sim information

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  1. Finding your SIM card
  2. UICC Matrix - Production

Feature change and Documentation

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  1. Documentation update request
  2. How To: Document Feature Requests (Internal and External)

GSM bands and frequencies

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  1. Carrier Reset
  2. T-Mobile network bands & technologies
  3. GSM World Coverage Map- GSM Country List by frequency bands
  4. Phone Networks and Frequencies
  5. Ting (GSM) - United States - Device Compatibility - Page 1 of 1276
  6. GSM compatiblity

Customer Facing help articles

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  1. Account & billing
  2. Getting started with mobile
  3. Using your mobile device

FREEDOM POP

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  1. Making Calls and sending text messages
  2. Ting Help Center
  3. Moving from FreedomPop to Ting
  4. FP understanding the first bill
  5. fREEDOM POP
  6. Moving from FreedomPop to Ting

Sprint OTA sunset

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  1. Sprint OTA sunset - device upgrade offers
  2. Sprint decommissioned devices

Activation guides

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  1. Help center
  2. Apn Android setup
  3. Activating your iPhone
  4. ting home page
  5. Activating with an existing Ting number
  6. Activating with an existing Ting number

WIFI CALLING

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  1. Wi-Fi Calling support guide
  2. Wi-Fi calling with Ting FAQ
  3. T-Mobile wifi calling guide
  4. Troubleshooting Wi-Fi Calling

VOICEMAIL

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  1. Voicemail
  2. Setting up Youmail
  3. Visual voicemail for iPhone
  4. Set up Visual Voicemail on your iPhone

Google

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  1. Transfer your number out of Google Voice
  2. SMS Backup & Restore - Android Apps on Google Play
  3. Sync your apps with your Google Account
  4. Back up photos & videos
  5. Create your Google Account
  6. how to sync data
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