Customer Advisor

Track and Maximize Battery Life

1. Track and Maximize Battery Life – Help center

1. Tucows Mail
2. Home - Tucows
3. cs-ting-welcome | Tucows Slack
4. Ting | Save big on your monthly cell phone bill.
5. Ting Admin : Subscriptions : search
6. injixo Me
7. 5 more

Systems we don't use on a regular

1. Ting System Status
2. EZT Tax Audit
3. Basic iPhone & iPad Functions – Help center
4. Current Ting Teams – Help center
5. GSM iPhone FAQ – Help center
6. I Need an Apple ID – Help center
7. 9 more

1. Ting | Terms of service
2. Warranty and Returns FAQ – Help center

1. Shipping Options Guide – Help center

Links for Brand New Ting Customers

1. The Official Ting Activation Guide – Help center
2. Ting | How does Ting work? Get $25 Ting credit to try our service.

   Ting 101
3. Ting | Rates - See how Ting stacks up against your plan.
4. Ting | Calculator - Run the numbers, see your savings.
5. Ting | Coverage - GSM + CDMA - See the signal in your area.
6. Ting |BYOD- mobile that makes sense
7. 5 more

Promotions for Clients

1. FAQ: Ting Mobile App – Help center

Phones & Products

1. [Admin] Determining Device Inventory Levels – Help center

1. Your Account Settings – Help center
2. Tracking Mobile Data Usage – Help center
3. Set a Mobile Usage Alert or Cap – Help center

Billing information & Charges

1. Mid-Cycle Billing Process – Help center
2. How To: Identify Account Collections Risk – Help center
3. Billing Issues – Help center
4. FAQ: Billing – Help center
5. Accounts and Billing Support Guide – Help center

1. (RMA) Support Guide
2. [RMA] Damaged Devices – Help center
3. [RMA] How To: Link a Help Request to an Existing RMA (Updated 16-October-14) – Help center
4. RMA Charges/ Orders (Updated 24-October-14) – Help center

   Charges & Orders

1. Ting Internet | Crazy fast fiber Internet for US cities.
2. Ting Fiber Internet - Support Guide – Help center
3. Quickstart for Ting Internet Calls – Help center

Hot spots for Internet

1. FAQ: Tethering and Personal Hotspots – Help center
2. Wireless Tethering or Hotspotting – Help center
3. Wireless Tethering – Help center

1. [CDMA/GSM] BYOD Support Guide (Updated 12-May-15) – Help center
2. Completing Activation for Your Nexus 5 / 5X / 6 / 6P – Help center
3. [CDMA] Carrier Reset – Help center
4. Troubleshooting Wi-Fi Calling (GSM Only) – Help center
5. GSM - Support Guide – Help center

1. [CDMA] Error Codes Explained – Help center
2. Texts to Short Code 122 (GSM Only) – Help center

Un-locking Smart Phones- MY PHONE IS LOCK!

1. Activation Lock / Factory Reset Protection - Support Guide – Help center
2. GSM APN Automatic Update – Help center

1. [CDMA] Porting Guide – Help center
2. [GSM] Porting Guide – Help center
3. How to Transfer (or Port) a Phone Number – Help center
4. Port Error Messages – Help center
5. [CDMA] Checking Port Status in MVNO (Updated 26-January-15) – Help center
6. Porting Out [CDMA/GSM] – Help center
7. 4 more