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Work In Progress

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  1. Program Kickoff Talk Track
  2. INT 2.0 Kick-off Deck
  3. Customer Configuration & Signoff Document
  4. Custom Program File Spec Template
  5. INT 2.0 Data Transfer Document (API)

Slotting Programs

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  1. Integrations Capacity Planning Doc
  2. IMPL Programs Project Management R&R
  3. CX Account Reps
  4. JIRA SSO Ticket Template - INT 2.0

Vendor Management

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Amway

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  1. Amway Programs Folder

ArcBest

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  1. ArcBest Programs Folder

AT&T

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  1. AT&T Programs Folder

Truven

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  1. Truven Personalization Spec

Transition Documentation (from Maryum)

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  1. Custom Program Timeline (from Maryum)

Programs

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  1. Integration Program Launches
  2. Vendor Management Action Item Tracker
  3. Customer Program Configs
  4. Vendor Manager R&R
  5. Program SSO Process
  6. IMPL-Programs Team Leads R&Rs

Program Product Documentation

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  1. Complete Demo Talk Track
  2. Jiff Partnership Source of Truth
  3. Integrations Timelines and Milestones
  4. File Processing Status Spreadsheet
  5. QA Process for Data Pushes from Vendors
  6. Jiff INT (non-prod environment)

Integrations 2.0 Resources

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  1. Custom Program Template - Approved by DM
  2. INT 2.0 Design Folder - Screenshots
  3. Guardrails for Partner Activities and Partner Activity Data
  4. INT 2.0 Custom Program Questionnaire
  5. JIRA Programs Calendar
  6. Migrations Operationalization

Additional Resources

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  1. INT 2.0 Programs UI
  2. CSM-IMPL Ops Request Timeline
  3. Partner Communications Template (Regina M.)

Program Blueprint

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  1. Boeing Program Catalog

Templates

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  1. Training Program Implementation
  2. Custom Program CSM Training Deck
  3. Education & Custom Program Template

IMPL Resources

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  1. Castlight Complete Workstream Tracker
  2. Impersonating users
  3. Wellness Features: Gates and Customers
  4. New SSN Encryption Process
  5. Eligibility File Loading Process
  6. Launch Calendar 3.0
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