CSR

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Apps

Pin
  1. Zendesk
  2. LastPass
  3. Slack

Websites

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  1. Time Duration Calculator
  2. Creditcall
  3. CSR SOPS
  4. The Hub

Google

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  1. Fulfillment SOP
  2. Google Calendar
  3. Employee Contact List
  4. Google Hangouts

Reports

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  1. Daily Numbers
  2. Tableau Online
  3. CS Huddles
  4. CS PM Recap
  5. Station Cheat Sheet

Forms/Sheets

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  1. Creating Fix Tix SOP
  2. IT Requests
  3. Passes Cheat Sheet
  4. Charge Back forms
  5. Zendesk Field Descriptions
  6. Station Issue Tracking

HR

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  1. ADP
  2. When I Work
  3. WhenToWork
  4. Vensure Login
  5. Employee Contact List
  6. Holiday Pay

LA

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All things Metro Bike

  1. BCycle LA
  2. B-cycle Remote
  3. Metro Website
  4. Metro Wordpress
  5. Metro Prices
  6. Metro FAQ

B4B

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Bike Share for Business

  1. B4B Info Slideshow
  2. B4B SOP
  3. B4B Client Dashboard

Philadelphia

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All things Indego

  1. BCycle Indego
  2. Indego Prices
  3. Indego Website
  4. Indego Wordpress
  5. Indego FAQ
  6. Indego Receipt Template

Vegas

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All things RTC

  1. Bcycle RTC
  2. RTC Website
  3. RTC Prices
  4. RTC FAQ
  5. Fiix

Nebraska

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Heartland Bike Share

  1. Heartland Bcycle
  2. Heartland Website
  3. Cheat sheet
  4. Heartland Issue Google Survey

LNK Bike Share

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  1. Bike LNK Bcycle
  2. LNK Website
  3. LNK Cheat Sheet
  4. LNK Ops Tracking Sheet

Salt Lake City

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Greenbike

  1. GREENbike Google Incident Report
  2. BCycle - SLC
  3. Greenbike Website
  4. Green Bikes QA
  5. Greenbike Cheat Sheet

Oklahoma

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Spokies

  1. Spokies- Log On
  2. Spokies cheat sheet
  3. Spokies Website
  4. Fiix

Memphis

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All things Memphis

  1. Explore Bcycle - Log On
  2. Explore Website
  3. Explore Cheat sheet
  4. EXPLORE google issue form
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