CSR

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B4B

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Bike Share for Business

  1. B4B SOP

Reports

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  1. Daily Numbers
  2. CS Huddles
  3. CS PM Recap
  4. Missing & Stolen Report
  5. Station Cheat Sheet

Google

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  1. Fulfillment SOP
  2. Google Calendar
  3. Employee Contact List
  4. Google Hangouts

Forms/Sheets

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  1. Passes Cheat Sheet
  2. Charge Back forms
  3. Zendesk Field Descriptions
  4. Station Issue Tracking
  5. After Trip Survey Responses
  6. Incident Report Form

Apps

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  1. Zendesk
  2. LastPass
  3. Slack

Websites

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  1. Time Duration Calculator
  2. Creditcall
  3. CSR SOPS
  4. Fluent Stream
  5. The Hub

HR

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  1. ADP
  2. When I Work
  3. WhenToWork
  4. Vensure Login
  5. Holiday Pay
  6. Benefits

LA

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All things Metro Bike

  1. BCycle LA
  2. B-cycle Remote
  3. Metro Wordpress
  4. Metro Website
  5. Metro Prices
  6. Metro FAQ

Philadelphia

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All things Indego

  1. BCycle Indego
  2. Indego Website
  3. Indego Prices
  4. Indego FAQ
  5. Indego Wordpress
  6. Indego Receipt Template

Nebraska

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Heartland Bike Share

  1. Heartland Bcycle
  2. Heartland Website
  3. Operations Tracking
  4. Cheat sheet
  5. Station cheat sheet

Vegas

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All things RTC

  1. Bcycle RTC
  2. RTC Website
  3. RTC Prices
  4. RTC FAQ
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