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C-Ops Management

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  1. COPS Weekly
  2. Early Access Planning
  3. Ops Management Log
  4. C-Ops Training Notes
  5. Customer Playbooks
  6. Customer Operations Folder

Templates

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  1. Launch Testing Template
  2. Keynote templates
  3. Example e-file CSV
  4. JIRA Epic templates
  5. CaaP Jira Ticket template
  6. Employer Skin Configs

C-Ops Processes/Documentation

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  1. Master Reward Center Catalog
  2. How to Configure Jiff Store
  3. Reward Center Process: Catalog
  4. CYOC instructions
  5. Program Blueprint description
  6. OOB Challenge Design Assets

C-Ops Tools

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  1. Operations Time-Tracking
  2. Console
  3. Apostle.io
  4. CL Jira Board
  5. Translation Exchange Dash
  6. OOB Design assets

Customer Team Tools

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  1. Source of Truth
  2. Style Guide
  3. Weekly Customer Team Meeting Agenda
  4. Customer Team Dashboard
  5. Tableau
  6. Mission Control

Integrations

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  1. Integrations + Partnerships
  2. Customer Program Configs
  3. INT Program Configs Process

Self-Service Documentation

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  1. Back to Jiff App in Challenges
  2. Configuring badges for milestones
  3. MC Eligibility Groups
  4. CaaP Icon S3 Links
  5. Homestream Documentation
  6. Self-service Tools Status Dashboard

i18n

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  1. i18n Folder
  2. i18n Flow
  3. i18n Roadmap
  4. i18n Folder

Company

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  1. Personalization Site
  2. Jiff Product Documentation
  3. Jiff Sales Content

Notes

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  1. Aon Hewitt Plan Sponsor Portal
  2. Customer Ops Portfolio Planning
  3. Legacy E-file Issue Tracker
  4. Ge Risk Notes
  5. PFJ Notes
  6. Transition Doc
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