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Customer-Specific

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  1. GE Issue Tracker

C-Ops Management

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  1. IMPL Wiki
  2. IMPL Dashboard
  3. Team Portfolio Planning
  4. COPS Weekly
  5. Early Access Planning
  6. Ops Management Log

Templates

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  1. Launch Testing Template
  2. Keynote templates
  3. Example e-file CSV
  4. JIRA Epic templates
  5. CaaP Jira Ticket template
  6. Employer Skin Configs

C-Ops Processes/Documentation

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  1. Jiff Features: Gates and Customers
  2. Launch Plans
  3. Awarded Customer Slots
  4. re-mapping tool
  5. Homestream Slotting
  6. Customer Ops - Quick Facts

C-Ops Tools

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  1. Operations Time-Tracking
  2. Console
  3. Apostle.io
  4. CL Jira Board
  5. Translation Exchange Dash
  6. OOB Design assets

Customer Team Tools

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  1. CX Leads - Weekly
  2. Source of Truth
  3. Style Guide
  4. Weekly Customer Team Meeting Agenda
  5. Customer Team Dashboard
  6. Tableau

Integrations

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  1. INT Capacity PLanning
  2. Integrations + Partnerships
  3. Customer Program Configs
  4. INT Program Configs Process

Self-Service Documentation

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  1. Homestream Ownership + Process
  2. Back to Jiff App in Challenges
  3. Configuring badges for milestones
  4. MC Eligibility Groups
  5. CaaP Icon S3 Links
  6. Homestream Documentation

i18n

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  1. i18n Folder
  2. i18n Flow
  3. i18n Roadmap
  4. i18n Folder

Company

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  1. Castlight Complete
  2. Cross Customer: Phase 1 Overview
  3. Cross Customer: Master Tracker
  4. QA/Test Strategy - Product
  5. Challenges Product Documentation
  6. CX Analytics - Master Tracker

Notes

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  1. system improvement ideas MC
  2. Launch Status Slides
  3. Aon Hewitt Plan Sponsor Portal
  4. Customer Ops Portfolio Planning
  5. Legacy E-file Issue Tracker
  6. Ge Risk Notes
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